SHACMAN export support and privacy policy background
Legal Information

Privacy Policy

How SHACMAN-INTERNATIONAL collects, uses, and protects your information during B2B inquiries, vehicle matching, and export coordination.

Policy Overview

This Privacy Policy applies to visitors and B2B buyers using the SHACMAN-INTERNATIONAL.COM website. It explains how we handle information submitted through our inquiry forms, catalog downloads, price list requests, WhatsApp, email, or our contact pages.

As a professional B2B platform focused on the export of heavy-duty trucks and spare parts, we respect your privacy and are committed to managing your procurement information responsibly.

Information We Collect

When you interact with our website to source vehicles or parts, we may collect the following types of information directly from you:

Contact Details

  • Full Name
  • Company Name
  • Country / Region
  • Email Address
  • Phone Number / WhatsApp

Procurement Data

  • Required Truck Models / Specifications
  • Spare Parts Lists & Quantities
  • Vehicle Identification Numbers (VIN)
  • Part Numbers & Reference Photos
  • Destination Port Requirements

How We Use Your Information

The information you provide is strictly used for B2B communication and export service coordination. We use your data to:

  • Respond to Inquiries & Quotations Provide accurate EXW, FOB, or CIF quotations based on your specific vehicle or parts requirements.
  • Configuration & Matching Verify VINs and part numbers to ensure accurate truck configuration and spare parts matching.
  • Provide Resources Send requested product catalogs, technical specifications, and updated price lists.
  • Export Coordination Communicate regarding export packing, document preparation, and shipping arrangements.

Cookies and Analytics

We may use cookies and standard website analytics tools to understand how visitors interact with our platform. This helps us improve website navigation, optimize our truck and parts category pages, and provide a better browsing experience. These tools collect non-personally identifiable information such as browser type, general geographic location, and pages visited.

Information Sharing

We do not sell, rent, or trade your personal or business information to third parties.

We may only share your information with trusted partners when it is necessary to fulfill your specific business requests or export operations. This includes:

  • Freight forwarders and shipping lines for calculating logistics costs.
  • Customs agencies for standard export document preparation.
  • Factory matching systems for verifying specific truck configurations or part numbers.

Data Protection

We implement reasonable security measures and industry-standard protocols to protect the information you submit through our website. While we strive to protect your business data during transmission and storage, no method of electronic transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

User Choices

You have the right to request updates to your contact information, ask us to delete your procurement records from our active databases, or opt out of receiving future communication, price updates, or catalogs. Simply contact our support team to process your request.

Third-Party Links

Our website contains links to third-party platforms such as WhatsApp, email clients, or social media channels for easier communication. Please note that these external platforms operate under their own privacy policies. We are not responsible for the privacy practices or content of these third-party services.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We encourage you to review this page occasionally.

Last Updated: January 2024

Contact for Privacy Questions

If you have any questions regarding this Privacy Policy or how your B2B procurement data is handled, please reach out to our team.